This Bonus Policy explains how bonuses work at Winnerz, including eligibility, wagering requirements, withdrawal limits, and the rules that govern every promotional offer available at winnerzonlinecasino.nl. Please read this page in full before accepting any bonus. By claiming a bonus, you confirm that you have read, understood, and agreed to these terms.

1. General Bonus Conditions

All bonuses offered at Winnerz are subject to the terms set out on this page, as well as the general Terms and Conditions of winnerzonlinecasino.nl. Winnerz is operated by Feature Buy Ltd. and holds a licence issued by Anjouan (licence reference: ALSI-202410039-FI2). These bonus terms apply to all registered players unless otherwise stated in a specific promotion.

• Bonuses are available to registered players aged 18 and over who have accepted the site's Terms and Conditions.
• Only one bonus may be active at any one time unless Winnerz explicitly states otherwise.
• Winnerz reserves the right to amend, suspend, or withdraw any bonus offer at any time, with reasonable notice where practicable.
• Attempting to abuse, manipulate, or exploit any bonus offer may result in the forfeiture of the bonus and associated winnings, and may result in account suspension.
• Bonuses are non-transferable and may not be exchanged for cash unless wagering requirements have been met in full.
• Players who wish to opt out of all automatic bonus credits may contact Winnerz support at any time to activate a bonus block. Once enabled, no promotional credits will be applied to the account automatically.

2. Welcome Package

New players at Winnerz are eligible for a three-part welcome package worth up to €700 in casino and sports bonuses combined, plus 100 Free Spins. The package is broken down across your first two casino deposits and your first sports deposit as follows.

2.1 Welcome Bonus Eligibility

• The welcome package is available to new players making their first and second qualifying deposits at winnerzonlinecasino.nl.
• The minimum qualifying deposit for each part of the welcome package is €20.
• The welcome bonus is not available to players from Brazil, Finland, or Croatia. Players registering from these territories are not eligible to claim the welcome package.
• Each part of the welcome package must be claimed in the correct sequence. Subsequent bonus steps will not be available until the preceding step has been completed or forfeited.
• The welcome package may only be claimed once per player, household, IP address, device, or payment method.

2.2 Free Spins

• 100 Free Spins are awarded alongside the first deposit bonus and are valid on Book of Ra Deluxe.
• Free Spins must be used within the validity period specified at the time of the award. Any unused spins will expire and be removed from the account.
• Winnings generated from Free Spins are credited as bonus funds and are subject to the wagering requirements set out in Section 3.

3. Wagering Requirements

All casino welcome bonuses at Winnerz are subject to a wagering requirement of 25x the combined value of the deposit and the bonus amount. Wagering must be completed within 3 days of the bonus being credited. If the requirement is not met within this period, the bonus and any associated winnings will be forfeited.

3.1 Game Contribution Rates

Not all games contribute equally towards meeting the wagering requirement. The contribution rates are as follows:

Players are strongly advised to play eligible slot titles while working through any active wagering requirement. Bets placed on games with a 0% contribution rate will not count towards the requirement.

3.2 Maximum Bet While a Bonus is Active

While a bonus is active and wagering requirements remain outstanding, the maximum permitted bet is €5 per spin or round. Bets placed in excess of this limit whilst a bonus is active may result in the bonus and any associated winnings being voided. Winnerz reserves the right to review bet history and void winnings derived from bets that breach this condition.

4. Sticky Bonus Mechanics

All bonuses at Winnerz Online operate on a sticky bonus basis. This means:

• When a bonus is active, bets are deducted from your real money balance first.
• Winnings generated during the bonus period are credited to your bonus balance.
• The bonus amount itself cannot be withdrawn — only winnings that exceed the bonus value and meet the wagering requirement are eligible for withdrawal.
• The sticky bonus amount will be removed from the account balance at the point of withdrawal.

5. Maximum Bonus Withdrawal

Winnings derived from welcome bonuses are subject to a maximum bonus withdrawal cap of €1,000. Any winnings that exceed this cap at the point of withdrawal will be forfeited. This cap applies per welcome bonus offer and does not affect withdrawals from real money funds.

Additionally, players who have won funds through the welcome bonus are subject to a maximum withdrawal of €500 per day until the bonus balance has been fully cleared.

6. Loyalty Club Bonuses

Winnerz operates a loyalty club with 141 individual levels across eight progressive tiers. Every level reached earns a reward — not just major tier milestones. Loyalty bonuses are credited as part of the programme's standard operation and are subject to any wagering requirements and validity periods communicated at the time of the award.

6.1 Tier Overview

6.2 Weekly Cashback

• Weekly cashback of up to 20% is available to eligible players at Champion and Legend tiers.
• Cashback is credited every Monday and carries a 72-hour validity window. Cashback funds not used within three days of being credited will expire and be removed from the account.
• Cashback credits may be subject to wagering requirements. The applicable requirement will be communicated at the time of the award.

6.3 Winnerz Wheel

• One Winnerz Wheel spin is earned for every 500 bets placed at winnerzonlinecasino.nl.
• Every spin guarantees a bonus reward, with the chance to win a prize of up to €5,000.
• Wheel prizes credited as bonus funds are subject to the wagering requirements communicated at the point of award.
• Wheel spins have no cash value and cannot be exchanged for cash or transferred between accounts.

7. Sports Bonus Conditions

• The €200 sports bonus (100% match) is awarded on a qualifying sports deposit and is intended for use on the Winnerz sportsbook.
• The minimum qualifying deposit for the sports bonus is €20.
• Specific wagering requirements, qualifying bet types, minimum odds, and validity periods for the sports bonus will be communicated at the point of the offer. Players should review these conditions before depositing.
• The sports bonus is subject to the same geographic restrictions as the casino welcome bonuses — players from Brazil, Finland, and Croatia are not eligible.

8. Bonus Validity and Expiry

• Casino welcome bonuses must have their wagering requirements completed within 3 days of the bonus being credited.
• Weekly cashback bonuses carry a 72-hour validity period from the time of credit.
• Free Spins must be used within the validity period stated at the time of award.
• Any bonus, free spins, or associated winnings remaining at the point of expiry will be automatically removed from the account without compensation.
• Validity periods cannot be extended on request except at the sole discretion of Winnerz.

9. Withdrawal Conditions Relating to Bonuses

The following withdrawal conditions apply in conjunction with any active or recently completed bonus activity at winnerzonlinecasino.nl.

9.1 Withdrawal Limits

• Players who have won through the welcome bonus are subject to a maximum withdrawal of €500 per day until the bonus balance is fully cleared.
• The maximum bonus withdrawal from welcome bonus winnings is €1,000. Winnings in excess of this cap will not be paid out.

9.2 Deposit Turnover Requirement (No Active Bonus)

If a player requests a withdrawal without an active bonus but has not met a 5x deposit turnover requirement, a 20% processing fee will be applied to the withdrawal amount. This requirement exists to ensure fair usage of the platform and to comply with anti-money-laundering obligations. Players are encouraged to review their account activity before submitting a withdrawal request if no bonus has been active during their session.

9.3 KYC Verification and Withdrawal Processing

• All withdrawals are subject to identity verification (KYC) in accordance with Winnerz's verification procedures and applicable regulations under its Anjouan licence.
• KYC verification typically completes within 24 to 72 hours of all required documents being submitted.
• Once KYC is approved, the majority of withdrawals process instantly. Bank transfers may take up to 7 business days.
• Winnerz reserves the right to request additional documentation before processing any withdrawal that it deems necessary to review.
• Bonuses and associated winnings will not be released for withdrawal until all applicable wagering requirements have been satisfied in full.

10. Responsible Gambling and Bonus Use

Winnerz is committed to promoting responsible gambling across all aspects of its platform, including its bonus programme. The following provisions apply:

• Players who have set deposit limits, loss limits, or are subject to self-exclusion arrangements are not eligible to receive bonuses during any restricted period.
• If you feel that bonus activity is negatively affecting your gambling behaviour, you may request that Winnerz activate a bonus block on your account. Contact the support team via live chat or email to make this request. Once activated, no automatic bonus credits will be applied to your account.
• Self-exclusion requests will result in the immediate forfeiture of any active bonuses and associated bonus balances. Real money balances will be returned in accordance with Winnerz's standard withdrawal procedures following the completion of any applicable verification.
• Winnerz encourages all players to gamble within their means. If you need support, please contact Winnerz support or reach out to a recognised responsible gambling organisation in your jurisdiction.

11. Fraud Prevention and Bonus Abuse

• Winnerz employs monitoring systems to detect and prevent bonus abuse, including but not limited to: the use of multiple accounts, coordinated play designed to guarantee profit from bonuses, the use of automated software, and any other activity that Winnerz determines to be contrary to the spirit of its bonus programme.
• Where bonus abuse is suspected or confirmed, Winnerz reserves the right to void bonuses, withhold winnings, and close the relevant account(s).
• Each bonus offer is strictly limited to one per player, per household, per IP address, per device, and per payment method. Creating multiple accounts to claim bonuses on more than one occasion is a breach of the Terms and Conditions and may result in permanent account closure.

12. Amendments to This Policy

Winnerz reserves the right to amend, update, or withdraw any part of this Bonus Policy at any time. Where material changes are made, Winnerz will take reasonable steps to notify registered players. Continued use of winnerzonlinecasino.nl and acceptance of any bonus following the publication of updated terms constitutes acceptance of those changes. Players are encouraged to review this Bonus Policy periodically to remain informed of the current terms.

13. Contact and Support

If you have any questions about this Bonus Policy, or if you require clarification regarding a specific bonus offer, please contact the Winnerz support team. Support is available via live chat and email in English, German, and Finnish.

Winnerz — operated by Feature Buy Ltd. — winnerzonlinecasino.nl. Licensed by Anjouan, licence reference: ALSI-202410039-FI2.